Facility Onboarding
A seamless transition to better pharmacy care
Transitioning pharmacy providers is made simple with a streamlined process designed to be efficient, seamless, and stress-free.
As a trusted local partner, we offer:
- Comprehensive transition support from start to finish
- Managed data transfer to ensure continuity of care
- Staff training to support a smooth onboarding experience
- Protocol setup tailored to your facility’s workflows
- Flexible scheduling to minimize disruption
- Seamless integration with existing systems and processes
Our goal is to make the transition process effortless, allowing your team to stay focused on delivering quality patient care while experiencing a meaningful upgrade in service.
Planning the Switch
We start by listening—meeting with your leadership and care teams to understand what matters most. Together, we create a thoughtful transition plan that keeps disruption low and patient safety front and center, resulting in a roadmap designed just for your facility.
Data Transfer and Verification
A dedicated Client Service Specialist collects key facility demographics, patient information, and medication histories. Our team collaborates closely with staff and physicians to validate resident orders and verify medication regimens—ensuring every prescription is accurate, compliant, and ready prior to transition.
Customized Team Training
Training is provided across policies, eMAR systems, emergency protocols, and consulting services, all tailored to your workflows. This ensures your staff is confident, capable, and prepared to deliver seamless care from day one.
Coordination and Go-Live Support
During go-live, our onboarding specialists are on-site to guide implementation and resolve issues as they arise. From coordinating pre-admissions and discharge deliveries to ensuring seamless protocol execution, we manage every detail. Immediate training support keeps your team confident, capable, and fully operational.
Continuous Ongoing Support
Beyond launch, we offer continuous management support and immediate access to our pharmacists. We proactively oversee medication management, refine delivery schedules, and uphold strict compliance standards. Our commitment goes beyond pharmacy—enhancing the performance of your entire care environment.
Financial and Clinical Impact Review
Within the first month, we take time to review what’s working and where we can improve—looking at financial savings, workflow efficiency, and patient outcomes. We share clear, meaningful insights so you can see the value delivered and the positive impact on resident satisfaction.